Introduction to Business Analysis

This 2-day business analysis training course gives an overview of the role of the Business Analyst and an introduction to the tools and techniques used to complete business analysis in order to facilitate change within an organisation.

Course summary

Business Analysts are responsible for identifying change needs, assessing the impact of the change, capturing and documenting requirements and then ensuring that those requirements are delivered whilst supporting the business through the implementation process.

This course does not include an exam which means that the focus of training is entirely on practical application in the workplace.

Suitable for

The course is suitable for those who:

  • have recently started working as a Business Analyst
  • are expected to complete some business analysis work as part of their role, but may not be a full time Business Analyst
  • work with Business Analysts and want to understand more about what they do

Delivery Method 

Classroom and virtual (although classroom is recommended wherever feasible).

This course is not available in our public schedule but is available for on-site delivery.

Our virtual classroom training courses are delivered via Zoom.

Course Tutors

Our course tutors are practising business change professionals who have been using and teaching business analysis techniques for over 10 years.

Learning outcomes

By the end of the course the delegate will be able to:

  • Understand and justify the role of the Business Analyst
  • Describe the Business Analyst’s relationships with other business and IT stakeholders
  • Understand the project lifecycle and the BA’s role within it (including how this is affected by approaches such as Agile)
  • Understand the importance of project definition and scope
  • Understand and apply the basic principles and rules of business analysis
  • Understand and apply basic process modelling techniques (a short overview of BPMN is provided)
  • Understand the different types of requirement and the need for requirements documentation
  • Elicit and document functional and non-functional requirements

On-site clients may choose to tailor the above content to suit their own requirements for example, by adding additional content around agile approaches.

Course Content

  • Module 1 – Introduction to the Business Analyst Role
  • Module 2 – Defining a Project
  • Module 3 – Requirements Definition
  • Module 4 – Beyond Requirements (Managing Delivery)
  • Module 5 – Review

There is no examination for this course, so the focus is entirely on practical business analysis techniques that can be applied in the workplace.

Those seeking a BA accreditation should consider our BCS Requirements Engineering course.

Additional course information

Course timings depend on the client’s individual needs but are recommended to run from 09:00 to 17:00 each day.

To arrange this course

For more information, or to arrange this training course for your organisation, please contact Peter Kovacs on 0207 112 8982 or e-mail