BCS Modelling Business Processes

This course covers the syllabus and exam for the BCS (British Computer Society) Practitioner Certificate in Modelling Business Processes.

Course summary

This BCS certified business analysis course is relevant to anyone requiring an understanding of business process modelling and focuses on the investigation, modelling, analysis and improvement of business processes. The course covers high-level organisational modelling, task modelling using swim-lanes and the detailed definition of individual tasks.

Our version of this course is delivered with BPMN v2 (Business Process Model and Notation) used as the base modelling technique. BPMN is an evolving industry standard for process modelling.

Delivery Method

Classroom and virtual.

Our virtual business analysis training courses are delivered via Zoom. Online BCS exams will also require use of Zoom and installation of exam software on the delegate’s laptop or desktop PC.

Course Tutors

Our course tutors for both classroom and virtual courses are practising business change professionals with at least 5 years training delivery experience.

Suitable for

This course is suitable for those with little or no experience of process modelling, or for those with some modelling experience who wish to acquire a more in-depth understanding of BPMN.

This course is also suitable for those at any level who want to obtain the BCS Certificate in Modelling Business Processes, a practitioner specialism for the BCS International Diploma in Business Analysis.

On-site clients who wish to explore process modelling and improvement, or BPMN without an exam, should consider our Process Modelling and Improvement, or BPMN for BAs courses.

Course Dates

3 day(s) 29/05/2024 to 31/05/2024 £945 + VAT Virtual Good Book Now
3 day(s) 17/07/2024 to 19/07/2024 £945 + VAT Virtual 9 places available Book Now
3 day(s) 04/09/2024 to 06/09/2024 £945 + VAT Virtual 8 places available Book Now

What is included?

  • 3-day tutor led training course
  • BCS Modelling Business Processes multiple-choice examination taken after the course at a time of your choosing
  • Printed course notes and exercise workbook sent to you by post
  • 2 full sample exam papers taken and assessed with support and guidance from the course tutor, plus an additional 25 sample exam questions to complete in your own time
  • Experienced tutors who have also worked on business change projects for at least 10 years
  • Maximum 9 delegates per course for virtual and classroom courses
  • Engagement with other delegates to learn from their experiences and to share your own
  • Case studies and exercises to apply techniques learnt
  • Post-course access to careers advice from practising business analysts

Learning Outcomes

Candidates should be able to demonstrate knowledge, understanding and application of Modelling Business Processes principles and techniques in the following areas:

  • The context in which business process modelling occurs.
  • How to construct organisational models of business process at the enterprise level.
  • The use of modelling techniques at the event-response level.
  • The use of modelling techniques at the actor-task level.
  • The approaches used for improving business processes.
  • Considerations when managing and implementing change
  • Our view of best practice in the development of business process models, especially swim-lane diagrams drawn using BPMN v2.0

Course syllabus

The course covers the BCS syllabus which is divided into the following areas:

  1. The Context for Business Processing Modelling (15%)
  2. Modelling at the Enterprise Level (15%)
  3. Modelling at the Event-Response Level (30%)
  4. Modelling at the Actor-Task Level (15%)
  5. Improving Business Processes (20%)
  6. Managing and Implementing Change (5%)

To view the full BCS syllabus for the Certificate in Modelling Business Processes please click here.

Click to view some Modelling Business Processes sample exam questions

Course preparation

The syllabus for the BCS Modelling Business Processes course and exam is based mainly on one chapter from the BCS publication ‘Business Analysis, Fourth Edition’. It is strongly recommended that delegates purchase and read the relevant chapter before attending the course. This will greatly increase their chances of passing the exam.

The BCS reading text is not included in the course fee and delegates should obtain their own copy in order to complete the pre-reading.

Additional course information

Courses take place from 9:30 am until 4:15 pm with 40 minutes for lunch. The BCS Practitioner Certificate in Modelling Business Processes exam will be taken online via the remote proctoring service allowing attendees to book an exam at a date and time suitable for them. We generally recommend taking the exam on the same day or soon after.

BCS Examination and Accreditation Details

The BCS Modelling Business Processes exam is taken after completion of the course.

To support preparation for taking the exam we provide delegates with two sample exam papers during the course and a further set of sample exam questions that they can attempt as homework.

The exam fee is included in the costs shown above. The format of the examination is a one-hour closed-book multiple-choice examination consisting of 40 questions. Candidates need to achieve a minimum of 26 marks out of 40 to pass the examination.

Part of the BCS International Diploma in Business Analysis

The BCS Certificate in Modelling Business Processes is a practitioner specialism module required to complete the BCS International Diploma in Business Analysis. To obtain the full Diploma candidates must also obtain the two core modules and a knowledge-based specialism module. Candidates must also take a one-hour oral exam directly with the BCS – The Chartered Institute for IT, following successful completion of the four modules.