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ISEB Modelling Business Processes

"Change is never neutral"

Course Dates, Location & Prices

Dates Location Price (including exam fee) Places Available  
29-30 September 2010 Farringdon, London £560* + VAT Good Availability * Candidates who have previously attended our 5 day Fundamentals course qualify for a discount of £160 off the cost of this course, making the total cost including exam fee £400 + VAT
Click here to book a course
1-2 December 2010 Farringdon, London £560* + VAT Good Availability
       

For more information or a quote to hold this course on-site at your organisation please contact us.

ISEB Modelling Business Processes - Intended Audience

This two day course is aimed at those who want work towards their ISEB International Diploma in Business Analysis and is the Practitioner specialism module. It is available as a public scheduled course or an on-site course.

This ISEB accredited course focuses on the investigation, modelling and improvement of business processes.

The course is delivered with BPMN (Business Process Modelling Notation) being used as the base technique.

The syllabus covers the use of modelling and analysis techniques within a framework for business process improvement.

Part of the ISEB International Diploma in Business Analysis

Modelling Business Processes is the Practitioner specialism module for those wanting to achieve their ISEB International Diploma in Business Analysis.  To obtain the full Diploma candidates must also obtain the compulsory modules of Requirements Engineering and Business Analysis Essentials and Knowledge-based specialism module of Organisational Context. Candidates must also take a one hour oral exam directly with the British Computer Society following successful completion of the four modular certificates. 

ISEB Modelling Business Processes Course Objectives

By the end of the course the Business Analyst will be able to:

1. Identify and model core business processes at an organisational level

2. Identify the events that trigger the business processes

3. Identify the outcomes from the business processes

4. Model the actors, tasks and work flows that comprise a business process 

5. Analyse the tasks within a business process

6. Analyse the performance issues of individual tasks

7. Identify the performance measures applied within a business process

8. Identify managerial issues related to business processes

9. Evaluate and improve business processes.

Course Structure

Module 1 - The context for business process modelling
Module 2 - Identifying business processes
Module 3 - Modelling business processes
Module 4 - Evaluating and improving business processes
Module 5 - Transition 

 At the end of the second day candidates will take their ISEB exam in Modelling Business Processes

Case Study

A team-based case study is used throughout covering all the course modules. Delegates are encouraged to make short informal presentations at the end of each case study exercise to build their confidence.

Recommended Reading

There is a recommended reading list that should be completed prior to attending this course.  Delegates will be provided with this reading list at the time of booking, it is also available by selecting the below link:

Reading List - Modelling Business Processes

Course information

The duration of this course is two days. Courses run from approximately 9.30 - 5.30 on the first day and 9.00 until 5.15 on subsequent days. During the last 1 hour 15 minutes of the course candidates sit their ISEB exam in Modelling Business Processes, the exam fee is included in the costs shown above.  The format for the examination is a one hour written (open book) examination based on a business scenario with 15 minutes reading time.

The course is non-residential, however we can provide a list of recommended hotels close to the venue for those wanting to arrange accommodation.  Refreshments and a cold buffet lunch are provided during the course. 

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