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BPMN for Business Analysts

Course Details

This course is available for on-site delivery. Please contact us for more information and a quote to hold this course on-site at your offices.

If you are looking for a public training course our BCS Modelling Business Processes course may be suitable.

What is BPMN?

BPMN (Business Process Modelling Notation) is intended to provide a common standard to enable Business Analysts to document business processes.

BPMN attempts to bridge the gap between business processes that can be read and understood by business analysts, business stakeholders and technical teams.

One of the challenges of using BPMN is that as a technique it often allows different styles to show the same thing. This is discussed during the 2nd day of the course.

Another challenge facing groups of process modellers is achieving a common look and feel, and consistent level of detail on their diagrams. This is covered during the third day of training which is run as a ‘workshop’ style session where delegates are encouraged to convert some of their ‘existing’ process models to BPMN format.

Intended Audience

The content of the course may be modified to reflect the level of experience of the delegates, from those with no experience of process modelling to very experienced modellers.

This course content may be split into up to three separate sessions and clients may select to choose to run 1, 2 or 3 day versions of the course as follows:

Day 1 – Introduction to basic BPMN, common faults/mistakes

Day 2 – Use of more complex BPMN techniques and consideration of BPMN diagramming standards

Day 3 – Workshop day to focus on diagram levelling and standardisation with the objective to ensure that different diagram modellers produce diagrams with roughly the same look and feel.

Course Objectives

By the end of the course the delegate will be able to:

  • Understand how and when Business Analysts should use BPMN
  • Understand the techniques used within BPMN
  • Draw BPMN diagrams with a common look and feel and to a consistent level of detail

Course Structure

We find that different clients have very different needs in terms of this type of training. The following course structure represents one possible approach. Please let us know if you would like to change this structure. One of our experienced process modelling experts will be happy to discuss with you.

Day 1

  • Processes, Activities, Tasks, Procedures and Functions
  • BPMN Overview
  • Basic BPMN symbols
  • Common BPMN mistakes

Day 2 (Optional)

  • Complex BPMN structures
  • BPMN standardisation
  • Diagram Levelling
  • Logical vs Physical diagrams
  • Documenting process detail

Day 3 (Optional)

  • Workshop day to practise diagram standardisation and levelling

Case Study

Individual and team-based exercises are performed throughout the course to encourage learning. This course does not make use of any electronic diagramming or CASE tools as the focus is on learning BPMN diagramming techniques only.

Recommended Reading

There is no recommended pre-reading for this course

Course Information

The duration of this course is two days. Courses run daily from 9.00 am until 5.00 pm. There is no examination. Please contact us for a quote to hold this course on-site.